We value your privacy
Heirloom Bed Co. is committed not only to bringing you the finest products, but also to keeping your personal and confidential information safe.  No personal information is required for you to browse our web site, only when you place an order. We use the information you provide to process and ship orders and contact you if necessary. You may choose to sign up for our mailing list, but rest assured that we will never share or sell your information with any third parties.

Security Policy
We have taken every measure to ensure that online shopping at Heirloom Bed Co. is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. Once you enter the Checkout process (when you are ready to purchase the items you have put into your shopping cart), your connection to our server becomes secure. To confirm this, look at the bottom part of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https." If for some reason you do not see these cues please contact us directly to place your order.

Forms of Payment

We accept MasterCard, Visa, American Express, Discover and Heirloom Bed Co. gift certificates. Your credit card is charged as soon as your order is placed.

Sales Tax

Heirloom Bed Co. charges 8.125% sales tax to orders shipped to Texas.  We will, however, pay sales tax for our customers who are Texas residents on orders totaling over $1,000. To receive this special tax-free incentive, please call us directly to place your order by phone.

Gift Certificates

Heirloom Bed Co. gift certificates are wonderful items to send to friends and relatives and are available for purchase in our Gift Boutique section. Available in the amount of your choice, they can be sent via regular mail or email and are easily redeemed at checkout by entering the gift certificate number. Please contact us directly if you are experiencing any difficulty using or purchasing a Heirloom Bed Co. gift certificate.

Coupons

From time to time we may advertise coupon codes good for limited time offers and discounts. To redeem a coupon, enter the code at the bottom of the shopping cart page "Add a Promotion Code" section. Note that coupons can not be used towards the purchase of sale items and may not be combined or used in multiples on an order.